Terms of service

Terms of Service

1. Overview

Welcome to GSHUANG STORE.

These Terms of Service ("Terms") govern your access to and use of the GSHUANG STORE website, including all related content, features, products, services, and online shopping functions (collectively, the "Services").

The Services are operated by 유한회사 쌍쿠, doing business through the GSHUANG STORE brand ("GSHUANG", "we", "us", or "our").

Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and Services.

By accessing or using our Services, placing an order, or otherwise interacting with our website, you agree to these Terms and our Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms, please do not use our Services.

2. Eligibility

You must be legally permitted to use the Services under the laws applicable to you.

By using our Services, you represent that the information you provide is accurate and complete and that you have the legal capacity to enter into a purchase agreement.

If you are under the age of majority in your place of residence, you may use the Services only with the involvement and permission of a parent or legal guardian where permitted by applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, and other information displayed on our website are accurate.

However, actual colors and appearance may vary depending on your device, screen settings, lighting conditions, and other factors.

Product availability, specifications, prices, and descriptions may change from time to time.

We reserve the right to discontinue products, limit quantities, or restrict sales to particular persons, regions, or jurisdictions where permitted by applicable law.

Nothing in these Terms limits any mandatory consumer rights or legal remedies that apply to you.

4. Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the products in your order.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. An order is accepted when we confirm that the order has been accepted and is being processed.

We reserve the right to refuse, cancel, or limit an order where permitted by applicable law, including in cases involving suspected fraud, payment problems, pricing errors, product availability issues, shipping restrictions, or other legitimate circumstances.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

Please review your order carefully before completing your purchase. Once an order has entered processing or shipping, cancellation may no longer be possible.

5. Prices and Payment

All prices are displayed in the currency shown on the website at the time of purchase.

Prices may change without prior notice. The price applicable to your order will generally be the price displayed at the time your order is placed.

Unless otherwise stated at checkout, product prices may not include shipping charges, customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

You are responsible for providing accurate billing and payment information and for ensuring that you are authorized to use the payment method provided.

We may refuse or cancel a transaction where payment cannot be successfully authorized or where we reasonably suspect fraudulent or unauthorized activity.

6. Shipping and Delivery

We ship orders to destinations shown as available at checkout.

Shipping methods, costs, and estimated delivery times are displayed during checkout or in our Shipping Policy.

Delivery times are estimates and may be affected by customs clearance, carrier delays, weather, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address.

Additional costs may apply if an order must be reshipped because an incorrect or incomplete address was provided.

For international orders, the customer may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by the destination country.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Our Return & Refund Policy provides a 14-day return period for eligible products.

Customers must contact us within 14 days after receiving the order to request a return.

For returns caused by a change of mind, personal preference, incorrect purchase, or other reasons not caused by GSHUANG, the customer is responsible for the return shipping cost.

For defective, damaged, incorrect, or faulty products caused by GSHUANG, we will cover reasonable return shipping costs.

Please review our Return & Refund Policy for complete details and applicable exceptions.

Nothing in our return policy limits mandatory consumer rights that apply under the laws of your country or region.

8. Intellectual Property

All content on the Services, including the GSHUANG name, logos, trademarks, product images, product descriptions, graphics, photographs, videos, text, layouts, designs, and other materials, is owned by or licensed to GSHUANG and is protected by applicable intellectual property laws.

You may access and use the Services for personal and lawful purposes only.

You may not copy, reproduce, modify, distribute, sell, publish, transmit, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our Services may include links to third-party websites, payment providers, shipping providers, applications, or other services.

We do not control and are not responsible for third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

10. Prohibited Uses

You may not use the Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not:

  • Violate any applicable law or regulation.

  • Infringe the intellectual property or other rights of GSHUANG or another person.

  • Submit false, misleading, or fraudulent information.

  • Attempt to interfere with the security or operation of the website.

  • Introduce viruses, malware, or other harmful code.

  • Use automated methods to improperly collect or scrape website content.

  • Impersonate another person or entity.

  • Use the Services in a manner that could damage GSHUANG, Shopify, our customers, or other users.

We reserve the right to restrict access to the Services where permitted by applicable law if these Terms are violated.

11. Disclaimer

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that the website or Services will always be uninterrupted, secure, timely, accurate, or error-free.

Nothing in these Terms excludes or limits any legal warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, GSHUANG and its affiliates, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

Our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless GSHUANG from claims, damages, losses, liabilities, and reasonable costs arising from your material violation of these Terms, your unlawful use of the Services, or your violation of the rights of another person.

14. Privacy

Your use of the Services is also subject to our Privacy Policy.

By using our Services, you acknowledge that personal information may be processed by GSHUANG, Shopify, payment providers, logistics providers, and other service providers as necessary to operate the store and fulfill your orders.

Please review our Privacy Policy for additional information.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws applicable to GSHUANG and the transaction, except where mandatory consumer protection laws in your country or region provide otherwise.

Nothing in these Terms prevents you from relying on mandatory consumer rights that cannot legally be waived.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by applicable law.

18. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies posted on the website, constitute the agreement governing your use of the Services, except where applicable law provides otherwise.

19. Contact Information

For questions regarding these Terms, please contact:

GSHUANG STORE
Operated by: 유한회사 쌍쿠
Email: gshuang911@outlook.com